Privacy Policy

Introduction

ENERCHIA SUPERFOODS, INC. ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

Information We Collect

We collect information that you provide directly to us when you:

• Create an account or place an order
• Subscribe to our newsletter
• Contact us through our website or email
• Participate in any promotions or surveys
• Submit a wholesale application

This information may include your name, email address, phone number, billing and shipping address, payment information, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing actions, including:

• IP address and browser type
• Pages viewed and time spent on pages
• Referring website addresses
• Device information and operating system
• Cookie data and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send transactional emails and order updates
• Respond to your comments and questions
• Send marketing and promotional communications (with your consent)
• Improve our website, products, and services
• Detect and prevent fraud and unauthorized access
• Comply with legal obligations

Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:

• Service Providers: We may share your information with trusted third-party companies who assist us in operating our website, conducting our business, or serving you, as long as they agree to keep this information confidential.
• Legal Requirements: We may disclose your information when required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your payment information is encrypted using SSL technology. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal data
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal data
• The right to object to or restrict processing of your data
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, please contact us at info@enerchia.ca.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at info@enerchia.ca.

Marketing Communications

If you have opted in to receive marketing communications from us, you can opt out at any time by clicking the "unsubscribe" link in any marketing email we send you, or by contacting us at info@enerchia.ca. Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your orders and account.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: info@enerchia.ca
• Phone: 1-833-559-5937
• Address: Montreal, QC, CANADA H7L 5A2